Privacy Policy

This privacy policy governs your use of the software application Buffalo City ("Application") for mobile devices that was created by VTV ComUnity Ecosystems (Pty) Ltd. The Application lets citizens interact electronically with their municipality.

All information collected by the Application are stored in the Microsoft Azure environment. See for the privacy policy protecting this information.

User Provided Information

The Application obtains the information you provide when you download and register the Application. Registration with us is mandatory in order to be able to use the basic features of the Application. When you register with us and use the Application, you generally provide (a) your name, email address, user name, password and other registration information; (b) information you provide us when you contact us for help; (c) information you enter into our system when using the Application, such as contact information and other information when accessing services via the Application.

We may also use the information you provided us to contact your from time to time to provide you with important information and notifications.

Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.

Your mobile device's unique device ID and the IP address of your mobile device are collected only when suspicious activity is detected.

This Application may collect precise information about the location of your mobile device in order to enhance your experience.

Only aggregated, anonymised data is periodically transmitted to external services to help us improve the Application and our service. We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Provided and Automatically Collected Information:

If VTV ComUnity Ecosystems (Pty) Ltd is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.